The Kenco Singles machine is still our best selling piece of equipment. It is easy to use, requires little cleaning, is ultra reliable and produces a very good quality filter coffee as well as a range of teas, hot chocolate and Cappio. It is also relatively small and as such can fit into a great many spaces that other coffee machines cannot. One issue that does crop up every now and again however is that of a payment system. The machine istelf is free vend but it is possible to fit a validator if you wish for the machine to charge for drinks. This is a coin mechanism thatt fits on the side of the Singles brewer. The machine will not allow you to put a drinks capsule into it until you have paid the price set on the validator.
On the face of it this sounds like a good fit in places such as golf clubs or offices where you do not want to give the drinks away for free. However there are a few issues to consider before deciding on the validator. Firstly the coin mechanism does not give change so your customers will need to have the exact money. Secondly the capsules are not secured and can be taken without payment as all the validator does is to stop you putting the capsule into the machine, rather than stopping you from taking the capsule. Obviously the capsule is of little use if you cannot put it into the machine however there are instances where this does not stop people from pinching them. Lastly if the validator is unplugged from the back of the machine while the power is on, for example by someone thinking that this will get them a free drink, then the main circuit board in the machine can be damaged, rendering the machine inoperable and in need of an expensive repair.
While I would not want to put anyone off of using a Kenco Singles brewer with a validator these are issues that have to be considered. The last thing that we want is for one of our customers to buy one of these and then discover that there are draw backs to it that they were unaware of. We would always recommend that you speak to one of our sales team before committing to one of these. Please give the office a call and one of our account managers will happily visit you to discuss your needs.
